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Charge 2 button not working

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‎06-09-2020 10:15 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

‎06-09-2020 10:15 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

The push button on my Charge 2 is not working. I press it and it does not do anything. I can still tap it, but I need to press the button for other functions. I need help on fixing this.

 

Moderator Edit: Clarified subject

 

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‎06-10-2020 15:22 - last edited on ‎09-13-2025 11:05 by Fitbit Moderator

‎06-10-2020 15:22 - last edited on ‎09-13-2025 11:05 by Fitbit Moderator

Hi @NikkiDee, welcome to the Community Forums!

Thanks for bringing this to our attention. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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