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Charge 2 condensation

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‎01-31-2021 00:57

‎01-31-2021 00:57

I have had a charge 2 for a while now and not had a problem. I take extra care to not take it into the bathroom, and to cover it when I go running in the rain. Yet I have condensation under my screen. I left it for 48hours in a rice pot in a warm place, but it did not help. Any ideas how I can fix this? 

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‎01-31-2021 09:26 - last edited on ‎04-29-2025 08:47 by Fitbit Moderator

‎01-31-2021 09:26 - last edited on ‎04-29-2025 08:47 by Fitbit Moderator

@EmmaB95 It's great to see you in the Community! 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team can further assist you. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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