09-02-2019
09:31
- last edited on
09-08-2020
13:04
by
MatthewFitbit
09-02-2019
09:31
- last edited on
09-08-2020
13:04
by
MatthewFitbit
I have searched for a solution to solve the issue with step counting when horseback riding. I see it has been an issue for years. Why is this not resolved? What steps are being taken to resolve this? When can we look forward to this working effectively? It is a common issue and you have a large community of horseback riders.
Thank you
Moderator edit: updated subject for clarity
09-03-2019
08:45
- last edited on
12-25-2024
09:57
by
MarreFitbit
09-03-2019
08:45
- last edited on
12-25-2024
09:57
by
MarreFitbit
@lucky85 Welcome to the Fitbit Community! It's great to have you here!
Let me help you with your Charge 2 counting steps during horseback riding. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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