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Charge 2 cracked screen

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‎08-18-2019 10:30 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-18-2019 10:30 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I woke up and my screen was cracked. I haven’t dropped it or anything. Is there anyway to replace it ? Is this covered ?

 

 

Moderator edit: updated subject for clarity

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‎08-19-2019 09:18 - last edited on ‎01-31-2025 11:46 by Fitbit Moderator

‎08-19-2019 09:18 - last edited on ‎01-31-2025 11:46 by Fitbit Moderator

@Elieaw Welcome! It's nice to have you on board!

Let me help you with your damaged Charge 2 screen. For this issue please let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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