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Charge 2 cracked screen

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‎08-23-2019 07:54 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-23-2019 07:54 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Help.  I have never been rough with my product, dropped it or any other harsh treatment.  However a crack has appeared in the screen, right down the middle?  Can the screen be replaced?  I have only had this for eight months!?

 

 

Moderator edit: updated subject for clarity

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‎08-25-2019 10:26 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

‎08-25-2019 10:26 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

@KCTYPES4U Welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with your damaged Charge 2 screen. The screen isn't replaceable but I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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