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Charge 2 discomfort

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‎07-18-2019 13:56 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-18-2019 13:56 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I received a big shock from my Charge 2 and am afraid to put it back on.  Solutions or recommendations? I sync to my Android phone.

 

 

Moderator edit: updated subject for clarity

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‎07-20-2019 09:31 - last edited on ‎03-21-2025 09:12 by Fitbit Moderator

‎07-20-2019 09:31 - last edited on ‎03-21-2025 09:12 by Fitbit Moderator

@Nanaofmany, welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your Charge 2. This is odd and not an expected behavior. For this please let our Support team know about it. I noticed that you already have a ticket with Support so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

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