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Charge 2 display not working

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‎06-24-2019 08:03 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-24-2019 08:03 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

My screen doesn't show anything and the app isn't syncing.  Battery shows full green on app.  This is my 3rd Charge, I don't want to continue to buy new ones if they break each year.  Is there any suggestions on how to restart or fix?

 

 

Moderator edit: updated subject for clarity

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‎06-25-2019 07:34

‎06-25-2019 07:34

@akw210 Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your Charge 2 display. Please restart it by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

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