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Charge 2 display not working

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my wife has a charge 2 and the screen has gone black, its still registers on her phone but no display. is this something that can be fixed?

 

 

Moderator edit: updated subject for clarity

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@Robsen Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with the display on the Charge 2 not working. Please restart your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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