help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 doesn't sync anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2020 08:28 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-17-2020 08:28 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

Hi all, 

 

I haven't used my charge 2 in a while. Today, I wanted to rewive my charge 2 but all it does is saying that it can't synchronise or even can't find the device. I appreciate your help. 

 

 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-17-2020 08:30

‎04-17-2020 08:30

for more information....charge 2 is stuck on the 18th of August of last year. The app says its up to date and shows todays date (but no data from teh charge 2)

 

Best Answer
0 Votes

‎04-17-2020 10:08

‎04-17-2020 10:08

I wear mine everyday and it stopped synching overnight Wednesday into Thursday. It still says device not found. 

Best Answer