Screen Cracked

[Jleeflinn]

The screen on my Charge 2 is cracked and I'm also noticing that it is dying much faster than normal. Can my device be replaced without needing to buy a new one?

[Odyssey13]

Hi @Jleeflinn  there is no tracker part that is sold apart from the entire device. If it's also dying faster, it could be getting close to the end of life. With this happening, might be a good time to look at getting a new Fitbit. There are sales generally around Mother's Day and Father's Day, so you could pick up a new Charge 4, too.

[Jleeflinn]

Thank you for the help! One more quick question. Do the bands for the Charge 2 also fit the Charge 3 or 4? 

[Odyssey13]

@Jleeflinn  the Charge 3 and Charge 4 bands are interchangeable, but the Charge 2 bands don't work for them.