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Charge 2 exclamation point

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‎07-18-2020 08:42 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-18-2020 08:42 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

My charge 2 will not charge and only displays an exclamation point.

I have used multiple chargers and ports to trouble shoot, cleaned the connection but still no luck

getting it back into a charging mode.

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‎07-19-2020 19:37

‎07-19-2020 19:37

Hi @Duanec, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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