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Charge 2 has not recorded exercise classes

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‎01-18-2019 01:48 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-18-2019 01:48 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I did a spin class and a weights class last night.  I have spinning and weights as options on my Charge 2 and set these options accordingly for each class.

 

Later in the evening my calories burned on my Fitbit was around 2,500.

 

This morning, when I look at my calories from yesterday, I have only burned 2,200.  When I look at exercise, neither of my workouts from yesterday are there.

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‎01-19-2019 08:49

‎01-19-2019 08:49

Hey @Wadga, welcome to the Community! If your workouts aren't being recorded, I suggest you to try to restart your Charge 2, then log out/log in to your Fitbit account and then sync your Charge 2 again. If your workouts still missing and the next ones disappear as well, let me know. I will further investigate this. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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