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Charge 2 incorrect sleep tracking when awake

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‎05-08-2020 20:52 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-08-2020 20:52 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

My Fitbit charge 2 doesn’t accurately monitor my sleep. It shows I’m asleep when I’m up and around.

 

 

Moderator edit: updated subject for clarity

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‎05-24-2020 10:22 - last edited on ‎12-19-2024 05:03 by Fitbit Moderator

‎05-24-2020 10:22 - last edited on ‎12-19-2024 05:03 by Fitbit Moderator

@Mimi1123 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your Charge 2 not recording your sleep correctly. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. The opposite might be true also as inactivity from watching TV or a movie may lead to sleep detection. You can try wearing your device on your dominant hand to increase the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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