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Charge 2 is dying after only 18 months

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‎02-12-2020 09:39 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-12-2020 09:39 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

If your company wellness program will give you one take it.  I am glad I didn't spend money on mine.

It is aggravating, skips and misses data, reporting is iffy.  So now I'm hooked and need a way to track exercise/steps/healthy living. Hope I am eligible for another free fitness tracker this year.....

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3 REPLIES 3

‎02-13-2020 08:50

‎02-13-2020 08:50

@SpookyBlue It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 not working as it should. What seems to be the issue with your device? You are too general on your post so I wanted to have more details in order to help you.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-13-2020 09:00

In response to AlvaroFitbit

‎02-13-2020 09:00

It refuses to sync. Tried 2 different platforms with no luck. My wifes
charge3 works everywhere. It never has been robust...
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‎01-01-2021 07:31

In response to AlvaroFitbit

‎01-01-2021 07:31

I moved to a charge 3 and it has been working for me. I can track sleep and activities which is what I need.

but it can't accurately count stairs (it makes me look really good on the mountain trails tho)

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