help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 is not responding

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2019 12:52 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎12-04-2019 12:52 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

after a spell in hospital mt Fitbit Charge  2 battery run out trying to restore but unable to do so, trird uninstalling and reinstall but no luck

 

Moderator edit: Subject for clarity

Best Answer
Labels:
2 REPLIES 2

‎12-06-2019 12:19

‎12-06-2019 12:19

Hey @Kevinfr welcome to the Fitbit Community Forums. Thank you for all the steps that you've tried to fix the issues with your Charge 2. 

 

Please take a moment to check this help article: Why isn't my Fitbit device's battery charging? You will find different solutions that can apply to your Fitbit. Let me know if you continue having issues after this.

 

I'll be around. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes

‎12-06-2019 14:24

In response to YojanaFitbit

‎12-06-2019 14:24

Tried again this evening with a update and now all working ok, out walking tomorrow to give it a test.
Kevinfr

Sent from KFR iPad
Best Answer
0 Votes