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Charge 2 is starting day with 31000 steps

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‎12-28-2020 06:29

‎12-28-2020 06:29

Yesterday, after a sedentary day of travel the tracker read 41,000 steps. Clearly wrong. This morning it started at 31000. 

handedness is set to my non dominate wrist, app is up to date. 

Any other ideas? 

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‎12-29-2020 04:00 - last edited on ‎02-12-2025 12:53 by Fitbit Moderator

‎12-29-2020 04:00 - last edited on ‎02-12-2025 12:53 by Fitbit Moderator

Hi @Stinchco, welcome to our Fitbit Community. Since your Charge 2 starts the day with a huge amount of steps, I'd like you to restart it manually as described in this help article. After this, monitor your tracker and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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