Charge 2 - no exercise tracking, no HR, cannot edit sleep - since update

[storyseen]

This is getting very annoying. Since I updated to Fitbit app, my Charge 2:

--Does not capture exercise when pressing start on Charge 2

--Does not accurately reflect HR during walks
(the graph shows peak, vigorous, moderate, light. You can see where it's obviously peak / vigorous, etc. But Fitbit says it's 100% moderate in breakdown)

Yes, I have rebooted a few times. 

And a side note: **Fitbit migrated my account over to Google, without permission**
IOW: I could not log in with my Fitbit account. I've Never used Google to log into Fitbit. This is no bueno.

[ruffianfan]

I have the exact same problem except my account hasn’t been migrated yet!  It’s been going on for months and no updates have fixed it. When I manually log the activity myself, it disappears 3/4 of the time. This is so frustrating, what in the heck are they doing? Makes me not want to use any of their products in the future.

[Rtkat3]

A similar discussion was held here: https://community.fitbit.com/t5/Other-Charge-Trackers/Charge-2-no-exercise-showing-on-app/td-p/56569...

[storyseen]

 Well, that is interesting! But of no help. There is no solution, nowhere. Nice similar discussion though - but no solution. And, I do not have much hope since this has been an issue for over three months - and with NO SUPPORT at all from Fitbit.