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Charge 2... no notifications

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‎06-21-2019 07:35 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-21-2019 07:35 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

Hi my charge will sync the data but won’t all day sync to allow call or text notifications?? Any help would be greatly appreciated 

 

many thanks Toni

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‎06-21-2019 07:56

‎06-21-2019 07:56

It may not be the all day sync that's the problem. A common cause of notifications not coming through to the Charge 2 is when it is accidentally put into do not disturb mode. This is toggled on / off by pressing and holding the button on the Charge 2. Could this be the problem here?

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‎06-21-2019 09:08

In response to SteveH

‎06-21-2019 09:08

Hi thank you... but when toggling on the Fitbit the notification setting is on

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