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Charge 2 nonstop screen changing

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‎07-21-2020 03:09 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-21-2020 03:09 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Hey guys so my charge 2 has started this new thing where it scrolls through all the screens super fast and won't stop. I've tried plugging it in I've tried resetting it ive tried letting it die completely I don't know what else to try but it's completely useless like this. It did it a month ago and I plugged it in and it stopped immediately but that doesn't work anymore. It's still In great shape I don't want to buy a new one HELP!

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‎07-22-2020 11:22

‎07-22-2020 11:22

@Skortney04 Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Charge 2 constant scrolling through the menu and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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