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Charge 2 not charging

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‎07-23-2019 10:55 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-23-2019 10:55 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My Charge 2 is not charging. Screen black have cleaned with rubbing alcohol and left on charger overnight no charge.

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‎07-24-2019 11:59 - last edited on ‎03-13-2025 07:05 by Fitbit Moderator

‎07-24-2019 11:59 - last edited on ‎03-13-2025 07:05 by Fitbit Moderator

@ShelleyB39, welcome! It's nice to have you on board!

Let me help you with Charge 2 not charging and thank you for troubleshooting this issue. Please restart your device by following these instructions and you can check this article for more suggestions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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