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Charge 2 not detecting sleep correctly

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‎04-22-2019 04:07 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-22-2019 04:07 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

Tracks until midnight and then not again until 3:30.

 

 

Moderator edit: updated subject for clarity

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‎04-23-2019 05:34

‎04-23-2019 05:34

@Nonna52 Welcome to the Fitbit Community! It's great to have you here!

 

I will assist you with your sleep recording. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

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