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Charge 2 not fully syncing

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‎08-04-2021 08:12

‎08-04-2021 08:12

My charge 2 is not updating the time or letting me change the face. It is not even giving me a choice on the clock face. But the heart rate and all other things are being up dated in the app. I’ve disconnected and reconnected the charge 2 and re downloaded the app. 

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‎08-04-2021 10:23

‎08-04-2021 10:23

My older Charge 2 won't sync up and the Face only shows the FitBit symbol.  (I've had two newer devices since I bought this one - one lost one just not thrilled about.)  Help!

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