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Charge 2 not pairing again

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‎02-05-2020 07:36 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-05-2020 07:36 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

Hey gjys. I was using my Charge 2 normally for quite a while. Sometime ago i stoppend using it. Its been 5 months now. Wanted to use my watch again and now it won't sync. Tried unpairing it and the pairing and syncing. But now it won't even pair with the watch. I have 2 charge 2's and the problem is with both of them. 

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‎02-05-2020 10:32

‎02-05-2020 10:32

You can't pair a tracker to the phone. You need to do an add device through the Fitbit app, then let the app pair the tracker. 

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