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Charge 2 not resetting

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‎02-26-2019 01:34 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-26-2019 01:34 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I just got given a fitbit charge 2 and it wasn't reset so I tried myself and it's not working please help

 

 

Moderato 

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‎02-27-2019 04:23

‎02-27-2019 04:23

@S0L0 Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your Charge 2 isn't resetting. What are you referring to when you say your Charge 2 isn't resetting? Do you see any information? Usually you just need to set it up on your account. Once this is done the data should sync with your account.

 

Let me know how it goes!

Alvaro | Community Moderator

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