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Charge 2 not showing data

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‎06-05-2020 04:29 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

‎06-05-2020 04:29 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

Celebration would not go off. Thought I reset, now i only show a heart on my charge 2. What can I do to get my steps, notifications, date, time etc. Back? 

 

 

Moderator edit: updated subject for clarity

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‎06-11-2020 09:15 - last edited on ‎05-05-2025 06:57 by Fitbit Moderator

‎06-11-2020 09:15 - last edited on ‎05-05-2025 06:57 by Fitbit Moderator

@Xyz987 It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 2 not showing your data and thank you for troubleshooting this issue. Could you share a picture of what you are seeing on your tracker? I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

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