help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing with Note 8

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2019 19:21 - last edited on ‎11-22-2020 11:31 by Fitbit Moderator

‎07-06-2019 19:21 - last edited on ‎11-22-2020 11:31 by Fitbit Moderator

Is it charge 2 compatible with the note 8? I just synced everything.  I do not see an account icon. So I can't change the clock face or add alarms and set up text notifications. I've tried this on my phone and the app.

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-07-2019 00:00

‎07-07-2019 00:00

It might be that your app is now on the new design where the account icon has been replaced by a profile picture at the top left of the "Today" tab. If you have that then select it then select your Charge 2 from the list of devices and you should find the settings. 

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-07-2019 00:00

‎07-07-2019 00:00

It might be that your app is now on the new design where the account icon has been replaced by a profile picture at the top left of the "Today" tab. If you have that then select it then select your Charge 2 from the list of devices and you should find the settings. 

Best Answer
0 Votes