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Charge 2 not syncing with computer

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‎01-15-2019 23:10 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-15-2019 23:10 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

my computer fried a few weeks ago.  Now my Charger 2 won't sync with my new hard drive.  How to I fix it?

 

 

Moderator edit: updated subject for clarity

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‎01-16-2019 09:33

‎01-16-2019 09:33

@proudmimi Welcome! It's nice to have you on board! Sorry to hear that your Charge 2 isn't syncing with your computer. You can try going to your computer's bluetooth settings and remove all devices listed there. Restart your computer and restart your device. You can find additional instructions here.

 

Let me know how it goes!

Alvaro | Community Moderator

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