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Crack in Fitbit Charge 2 Screen

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‎01-17-2019 12:44 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-17-2019 12:44 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I have a Fitbit Charge 2 that I just got in May 2018, can it be replaced since it is under a year old?

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2 REPLIES 2

‎01-17-2019 17:07

‎01-17-2019 17:07

Hi @Kelmosko

 

It can't hurt to get with customer support about this - click for contact options

 

Warranty information is here - click

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-29-2019 11:53

In response to Odyssey13

‎01-29-2019 11:53

@Kelmosko Welcome! It's great to see you around! Sorry to hear about your tracker's display is damaged. As @Odyssey13 said you can let our Support team know so they can assist you. Since I couldn't find any ticket I created one for you. They will reach out to you via email.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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