10-26-2022 12:59 - last edited on 10-27-2022 07:39 by AndreaFitbit
10-26-2022 12:59 - last edited on 10-27-2022 07:39 by AndreaFitbit
Not tracking steps
Moderator edit: updated subject for clarity.
10-27-2022 07:52
10-27-2022 07:52
Welcome to the Fitbit Community, @Dawn342. I'm sorry to hear your Charge 2 is not tracking your steps.
Please restart your tracker to get your steps again:
I hope this helps.
10-30-2022 23:42
10-30-2022 23:42
While you can correct your fitness tracker not tracking your steps by calibrating and changing your stride length, your Fitbit may require a restart to properly track steps.
Regards,
Will