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Unable to pair Charge 3

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‎09-09-2022 06:50 - last edited on ‎10-18-2022 07:29 by Fitbit Moderator

‎09-09-2022 06:50 - last edited on ‎10-18-2022 07:29 by Fitbit Moderator

When I enter the 4 digit pairing code for my charge 3, my iPhone 13 displays the error message “The operation couldn’t be completed.  (Airline.Airlink.RequestError 0.)

I’ve rebooted all devices, charged and plugged in.  Restarted the FirBit app.   Did a rain dance in 3 circles counterclockwise on one leg.  What more can I do?

 

 

Moderator edit: updated subject for clarity. 

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‎10-18-2022 07:32

‎10-18-2022 07:32

Welcome to the Fitbit Community, @Ed_Pardini. I'm sorry to hear you haven't been able to pair your Charge 3 and thank you for mentioning all the steps you have followed in order to resolve  this.

 

Could you please confirm that you have followed the steps of help article: Why can't I set up my Fitbit device?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎10-30-2022 23:50

‎10-30-2022 23:50

If your device still won't sync, try these steps:
Force quit the Fitbit app.
Go to Settings > Bluetooth and turn Bluetooth off and back on.
Open the Fitbit app.
If your Fitbit device didn't sync, restart your phone again.
Open the Fitbit app.
If your Fitbit device didn't sync, restart it one more time.

 

Regards,

Will

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