Charge 2 not working

[KarthI_K]

Hi I am Karthik I am using Fitbit charge 2 I bought it in year 2017  it worked fine but yesterday I charged it and unplugged and changed my face of watch and it stoped working black screen not working I tried to change it again and reset it but no use

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @KarthI_K. Thank you for letting us know that you have tried charging your Charge 2 and reset without success to make it work.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

[KarthI_K]

Hi I tried the reset option but no use. I think the charger has problem can we find the changer online Separate

[AndreaFitbit]

Thanks for getting back to us and for your question @KarthI_K. You can find a separate charging cable with our Authorized retailers.

Keep on visiting the forums.