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Charge 2 not working

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‎05-01-2019 10:09 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎05-01-2019 10:09 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

I’m a very dissatisfied customer who’s old school, takes care of my things and buys things to last.... sadly the charge 2 was not designed to last, I have only just realised my bad decision to purchase having read numerous articles of similar issues of Fitbit’s dying little after 2 years due to what has been described as a design fault...I would like mine repaired an offer if a discount off my next purchase is clever marketing but seriously not good enough !!! No I’m not going to be fobbed offf!!

 

 

Moderator edit: updated subject for clarity

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‎05-02-2019 11:35

‎05-02-2019 11:35

@Saraha940 A warm welcome to our Community!

 

I am sorry to hear that your Charge 2 isn't working. What type of issue is your Charge 2 showing? What did Support tell you to do?  Please let me know the details so I can better assist you.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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