help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 - only exercise not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2020 07:29 - last edited on ‎10-07-2020 07:52 by Fitbit Moderator

‎10-07-2020 07:29 - last edited on ‎10-07-2020 07:52 by Fitbit Moderator

All other markers update when I sync except exercise. I’ve checked for updates and restarted my iPhone. No joy. Suggestions?

 

 

Moderator Edit: added label

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-07-2020 07:55 - edited ‎10-07-2020 09:55

‎10-07-2020 07:55 - edited ‎10-07-2020 09:55

@LisanSanDuego Thanks for stopping by!

 

Let me help you with your exercise tile not showing any data. Have you recorded any activities with either your tracker or manually logged it? The recent exercise area shows the activities detected or logged on your account (run, bike, elliptical, etc.). If your device detected your steps but not the activity itself then the steps, heart rate and other data will show on your account but nothing will show in recent exercise. For example when using the elliptical machine make sure you grab the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. You can manually log your activity so you have a record on your account.

 

I also moved your post to the correct board.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes