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Charge 2 problems since last update

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‎03-04-2020 20:50 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-04-2020 20:50 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I use an iPhone 6S with my Fitbit app. Since the app updated this past week I have had troubles manually adding exercise and my "dots" for hourly activity have not been right. I just went on the app on my PC and was able to manually add exercise. On my phone the exercise shows at a time that is 7 hours earlier than what I entered. The sync time on my phone is also 7 hours off. This is not so on my PC. What is happening? Someone on another post said something about Greenwich mean time showing on the app. Can you fix this? 

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‎03-04-2020 20:53

‎03-04-2020 20:53

In addition to what I said above, the heart rate has had a problem as long as I've had my Fitbit. When I walk on my treadmill it often shoots up to 140 or 150 beats per minute even though when I take it manually or use a fingertip oximeter my rate is 30-50 beats slower. So I mostly ignore the HR when I exercise.

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