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Charge 2 screen blank

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‎06-17-2019 18:11 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-17-2019 18:11 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I have had my charge 2 since December 2016.  Over the last few days it has been not keeping charge and now the screen is fading.  I can read the clock but the rest of the features are not displaying.  I have reset it but nothing has fixed it.  Any suggestions.

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‎06-18-2019 11:32

‎06-18-2019 11:32

@Shane43 Welcome! Thanks for being part of our Community! 

 

Let me help you with your Charge 2 battery and screen not working and thank you for troubleshooting this issue. Since regardless of the battery life your screen isn't working I have create a ticket for you so Support can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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