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Charge 2 screen changing non-stop

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‎08-21-2020 09:41 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-21-2020 09:41 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

the screen keeps changing like crazy non stop. any ideas how to fix this? I have reset and restart and it's still doing it.

 

Moderator Edit: Clarified subject

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‎08-21-2020 16:40

‎08-21-2020 16:40

Hi @azulada, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying our restart process before posting over here. Our Social Support team informed me that your concern was already escalated to our Technical Customer Support team and soon they'll provide you information to get you back on track. That said, I recommend you to keep an eye on your email inbox because they'll be in touch with you soon.

 

I'll be around if you need anything else.

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