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Charge 2 screen face blank

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‎03-16-2020 20:50 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-16-2020 20:50 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

My numbers etc went to gobbled **ahem** and now my screen face is balnk.  Have charged it and re started it can feel it vibrate but still blank face.  Where do I take it to be fixed in WA.

 

 

Moderator edit: updated subject for clarity

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‎03-17-2020 08:12 - last edited on ‎03-18-2020 04:54 by Fitbit Moderator

‎03-17-2020 08:12 - last edited on ‎03-18-2020 04:54 by Fitbit Moderator

It cannot be repaired.  Have you tried a different clock face?

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‎03-18-2020 05:49 - last edited on ‎11-01-2025 04:50 by Fitbit Moderator

In response to SunsetRunner

‎03-18-2020 05:49 - last edited on ‎11-01-2025 04:50 by Fitbit Moderator

@GGPerth Welcome! It's great to see you around! 

Sorry for the delay in my reply and to hear about your Charge 2 screen not working and thank you for troubleshooting this issue. You can try @SunsetRunner suggestion to see if this helps resolve the issue. I also created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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