Charge 2 screen goes blurred with missing pixels

[RavVargas]

The picture sppeaks for itself. Tried the reset and restart process to no avail. Need help.Thanks!

Moderator edit: subject for clarity 

[RavVargas]

my cover and profile photo is the picture of the fitbit..

[LiliyaFitbit]

Welcome to the Fitbit Community, @RavVargas.

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Charge 2. Thanks for trying to resolve this and provide a photo, I understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

Let me know if you have any questions.

[RavVargas]

[image: image.png]


Hi there!
Look what they've replied to me regarding my concern.I was just asking for
any troubleshooting ideas on what to do to get my fitbit working.

[LiliyaFitbit]

Thank you for your response, @RavVargas.

I appreciate your efforts trying to provide a photo with response from our Support team. I am sure they tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding, please contact them back if you require more details or if you have any additional questions about the outcome of your case.

I'll be around.