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Charge 2 screen is blank

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‎06-15-2019 12:54 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-15-2019 12:54 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I’ve tried the resets and I’ve tried the watch face hack. None are working. 

Any help?

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‎06-16-2019 11:59

‎06-16-2019 11:59

@AlysAnn It's great to see that you've visited the Fitbit Community!

 

Let me help you with your damaged Charge 2 screen and thank you for restarting your device. Since the issue persist please let our Support team know so they can further assist you. I noticed that you already have a ticket with them so please keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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