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Charge 2 screen is blank

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‎08-12-2019 07:42 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-12-2019 07:42 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Still tracks steps and sync with app but has blank screen and will not hold the charge long.

Worked fine for 2 years and then just quit.

Tried resetting but no change.

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‎08-13-2019 08:14 - last edited on ‎06-24-2025 05:56 by Fitbit Moderator

‎08-13-2019 08:14 - last edited on ‎06-24-2025 05:56 by Fitbit Moderator

@livebob, welcome! It's nice to have you on board!

Let me help you with your Charge 2 screen not working nor holding a charge and thank you for troubleshooting this issue. For the battery please check these suggestions. I also noticed that you already have a ticket with our Support team so work with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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