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Charge 2 screen not working

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‎02-15-2019 08:51 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-15-2019 08:51 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

 Dropped my fitbit charge 2 now the screens not working, can make out somethings on the screen but its so tiny and looks like eveythings been chopped in half, does anyone know if its fixable

 

 

Moderator edit: Subject for clarity 

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‎02-15-2019 09:39

‎02-15-2019 09:39

No idea but I would do several Restarts to see if it can be revived.

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‎02-16-2019 09:33 - last edited on ‎04-02-2025 07:56 by Fitbit Moderator

In response to SunsetRunner

‎02-16-2019 09:33 - last edited on ‎04-02-2025 07:56 by Fitbit Moderator

Hey @Mikedg, let me give you a warm welcome to the Community! Let me ask you this, when you are saying that your Charge 2 was chopped in half, are you saying that the screen broke? If not, did you already try to restart your Charge 2 to see if it responds, as @SunsetRunner suggested? 

Please let us know how it goes! 

Heydy | Community Moderator, Fitbit
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