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Charge 2 screen stuck on text message

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‎01-24-2019 04:35 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-24-2019 04:35 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My screen has been stuck on a text message for 5 days. I have resettled the charge, allowed the battery to run down and everything else suggested. 

But it still shows the sender of the text message. 

It continues to track activity but will not change the display

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‎01-25-2019 08:45

‎01-25-2019 08:45

Hello @Lpr1213, welcome aboard! I appreciate you have tried some tips to fix this issue with your Charge 2. Could you please tell me, have you tried to set it up as a new device? If you haven't please give it a try. Just follow the instructions in this post. 

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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