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Charge 2 screen went blank

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‎05-26-2019 19:48 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-26-2019 19:48 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

The display on my Charge 2 is blank. It is still linked with my phone and does everything it used to do, it just doesn't show anything on the screen. Is there a fix for this?

 

 

Moderator edit: updated subject for clarity

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‎05-27-2019 07:46 - last edited on ‎05-27-2019 11:12 by Fitbit Moderator

‎05-27-2019 07:46 - last edited on ‎05-27-2019 11:12 by Fitbit Moderator

Same problem with mine watch ! how can we fix that ? 

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‎05-27-2019 11:40 - last edited on ‎06-17-2025 07:47 by Fitbit Moderator

In response to M4rt

‎05-27-2019 11:40 - last edited on ‎06-17-2025 07:47 by Fitbit Moderator

@danmac520 @M4rt Welcome! It's good that the community is growing! 

Let me help you with your unresponsive screen. Please restart your devices by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-28-2019 18:01

In response to AlvaroFitbit

‎05-28-2019 18:01

I tried it 3 times. Each time after 4 seconds and releasing the button the Fitbit vibrated but the screen remained blank. It is still tracking activity.

Thanks,

Dan McMahan
C. (815) 955-2065
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