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Charge 2 sleep not recording again

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‎12-23-2019 22:48 - last edited on ‎09-08-2020 11:28 by

‎12-23-2019 22:48 - last edited on ‎09-08-2020 11:28 by

Still having problem every three days for 5-6 days at a time for a month now!!!!!! Now this is keeping me awake😳😳😳😳

 

 

Moderator edit: updated subject for clarity

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‎12-24-2019 07:52 - last edited on ‎12-24-2024 10:49 by Fitbit Moderator

‎12-24-2019 07:52 - last edited on ‎12-24-2024 10:49 by Fitbit Moderator

@Kandee Welcome! Thanks for being part of our Community! 

Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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‎12-26-2019 03:49

In response to AlvaroFitbit

‎12-26-2019 03:49

My sleep score and time asleep don't add up.  Yesterday I slept 6 hours and 59 min: sleep score was 72  Today I slept 7 hours and 53 minutes and sleep score is 69  It hasn't been right for several weeks.

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