10-14-2019
23:37
- last edited on
09-08-2020
12:06
by
MatthewFitbit
10-14-2019
23:37
- last edited on
09-08-2020
12:06
by
MatthewFitbit
For the last three weeks all I’m getting is the simplified sleep details. I have had one day with normal sleep pattern only in that time. The fit bit is fully charged and I’m wearing it as per the instructions as I have been for the last 2 years. What’s happening???
10-15-2019 09:08
10-15-2019 09:08
@Roadcaptain Welcome to the Fitbit Community! It's great to have you here!
Let me help you with your missing sleep stages. You may not get sleep stages for the following reasons:
I suggest you clean the back of your device with cotton and rubbing alcohol and restart it. Turn the heart rate off, save and sync then turn it on save and sync again. Also check these tips to improve the heart rate reading on your device.
Let me know how it goes.
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