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Charge 2 stopped syncing.

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‎01-05-2019 19:01 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-05-2019 19:01 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

My Charge 2 stopped syncing on the 24th of December at 9 in the evening and hasn't synced since.

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‎01-05-2019 19:00

‎01-05-2019 19:00

My Charge 2 stopped syncing on the 24th of December at 9 in the evening and hasn't synced since.

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‎01-05-2019 20:50

In response to Jpsdaddy

‎01-05-2019 20:50

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Hope to see you around the forums! Join in on the discussions forums!

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Wendy | CA | Moto G6 Android

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