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Charge 2 stopped tracking sleep

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‎07-14-2019 14:33 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-14-2019 14:33 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Since my device did the update on Friday it hasn’t automatically tracked my sleep at all where it used to is this a glitch? Or do I now manually have to start sleep on it which I dnt really want to do every night! 

 

 

Moderator edit: updated title format

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‎07-15-2019 08:16 - last edited on ‎01-23-2025 09:40 by Fitbit Moderator

‎07-15-2019 08:16 - last edited on ‎01-23-2025 09:40 by Fitbit Moderator

@Dissy1, welcome! It's great to see you around! 

Let me help you with your sleep tracking with your Charge 2. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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‎07-15-2019 18:19

‎07-15-2019 18:19

Mine stopped charting sleep  time, only sleep quality, so chart display looks as though no sleep if sleep position blocks stage detection. In the days area  see daily sleep stage data / solid colour if no sleeps detected.  Is yours this way?  Moderator: can we get sleep time chart display back? 

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