help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2020 20:02

‎10-31-2020 20:02

Hi,

 

I have been using Charge 2 for over 3 years now and suddenly my charge 2 stopped working. Few days ago the green light on back of the watch was continuously on and then the heart rate monitor stopped working while the watch was functioning normal.

 

2-3 days later the watch also stopped working and is not even getting charged now and no visible green light on back. Does this mark the end of the product? Is there any possible repair? I have tried everything from using another charging cable to restart the watch but there is a complete blank screen. 

please help and advice 

 

thanks 

Best Answer
Labels:
0 Votes
0 REPLIES 0