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Charge 2 strap broken

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‎09-01-2019 10:53 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎09-01-2019 10:53 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Hi

My strap on the charge 2 broken ☹️ and is still within warranty period as I only received it in December as a Christmas present. Can someone please help as to how I can get to Fitbit  to communicate this.

 

Many thanks

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‎09-01-2019 11:24

‎09-01-2019 11:24

Hi @Sabier 

 

Broken or damaged wrist band? Click here to file a claim on your device's in-warranty Fitbit band.

 

Glad you're with us.

Stepping in the U.S.A. since September 2013. Android 14

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