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Synch notification error charge 2

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‎08-30-2019 04:36 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-30-2019 04:36 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Since the last update I keep getting a notification that I need to synch the app to my charge 2 tracker, but it is synched and logging correctly. The notification states when it was last synched and it's always the same day as the notification. I'm on Android. 

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‎09-01-2019 10:13 - last edited on ‎12-25-2024 10:22 by Fitbit Moderator

‎09-01-2019 10:13 - last edited on ‎12-25-2024 10:22 by Fitbit Moderator

@OrganisedPauper Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Fitbit app banner. This banner is there to show you the last time your device synced and can't be removed. Still if the information that is showing isn't correct you can try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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